Android Closed Test
Android Testing Instructions
Thank you for helping test HiveFive Family on Android. Follow the steps below to join the private Google Play test, install the app, and activate your test access.
Invited testers only
This page is for invited HiveFive Family Android testers. You must use the same Google account that was added to our Google Play tester and license-testing lists. Using a different account may prevent installation or result in a real payment method appearing at checkout.
Opens Google Play — sign in with your approved Google account
Step-by-step setup
Confirm your Google account
Open the Google Play Store on your Android device. Tap your profile picture in the top-right corner and confirm you are signed in with the exact Google email address you provided to HiveFive Family.
Using a different Google account may prevent installation or cause Google Play to show a real payment method during the subscription step.
Join the closed test
Tap Join the Android Test above. If prompted, sign in with your approved Google account. On the Google Play page, select the option to become a tester.
Google may take a few minutes to recognize your access after you opt in. If the app does not appear immediately, wait a moment and try again.
Install or update HiveFive Family
After opting in, open the HiveFive Family listing in Google Play and tap Install.
If the app is already installed on your device, check that Google Play has updated it to the newest available testing version before continuing.
Create or sign into your HiveFive Family account
Open the app and either create a new HiveFive Family account or sign into the account you intend to use for testing.
Note: Your HiveFive Family login email does not need to match your Google Play email. Your Google Play account controls testing and test-purchase eligibility. Your HiveFive Family account controls your family data inside the app.
Activate the test subscription
The app may display its subscription screen during testing. Select the monthly option and continue to Google Play.
⛔ Stop if you see a real payment method
Do not continue if Google Play displays your real credit card or another real payment method. Close the checkout screen and contact HiveFive Family so your account can be checked against the license-testing list.
The Google Play confirmation screen must display all three of the following before you tap Subscribe:
- "Test card, always approves"
- "This is a test subscription"
- "You will not be charged"
When all three messages appear, it is safe to tap Subscribe. This creates a Google Play test subscription only and does not charge you.
Your Google Play screen should show "Test card, always approves" and "You will not be charged."
Understand the unusual test pricing
Google Play may show pricing such as "$7.99/5 min." This is an accelerated testing schedule used by Google Play so that renewals and subscription changes can be tested quickly in a short window.
This is not a real five-minute paid subscription. An approved license tester will not be charged as long as the checkout screen displays the test-card and no-charge messages described in Step 5.
Participate in testing
Please do the following during the testing period:
- Keep the app installed for the full testing period
- Open and use the app regularly
- Create a family or join an existing family
- Add children, tasks, goals, and rewards where appropriate
- Test task completion and approval flows
- Test earned-time balances and spend requests
- Report crashes, confusing screens, incorrect balances, subscription problems, or other unexpected behavior
Important: no-charge guarantee
Authorized license testers will not be charged only when Google Play explicitly displays "Test card, always approves" and "You will not be charged." If you see a real payment method, close the purchase screen and contact HiveFive Family before continuing.
Troubleshooting
The testing link says my account is not eligible
Confirm that the Google Play Store on your device is using the Google account that was added to the tester list. Open Google Play, tap your profile picture, and switch to the correct account if needed. Then tap the testing link again.
The app does not appear or cannot be installed
Wait several minutes after opting into the test, then reopen Google Play and try the testing link again. Google sometimes takes a few minutes to grant access after you accept the invitation.
Google Play displays a real credit card
Do not subscribe. Close the checkout screen immediately and contact HiveFive Family at [email protected] so your Google account can be verified against the license-testing list before you try again.
The app displays "Could not load plans"
Confirm the newest testing version is installed via Google Play. Completely close the app (swipe it away from the recent-apps list) and reopen it, then try again. If the error remains, submit a screenshot to [email protected].
The app still shows the subscription screen after I subscribed
Close the app fully and reopen it. If the subscription screen appears again, look for a Restore Purchases option on that screen and tap it. If the issue continues, contact us.
Need help or found a problem?
Email us at [email protected] and include as many of the following details as possible:
- Your Android device model (e.g. Samsung Galaxy S24)
- Your Android version (e.g. Android 14)
- The Google account used for the Play Store
- The app screen where the issue occurred
- A screenshot of any error message
- A short description of what you expected and what happened
Please do not share passwords, payment card numbers, verification codes, or other sensitive credentials in your report.